All Clients are provided with a Cleaning Service Schedule that includes all the tasks and their frequency that the Customer expect from us to do. This is a minimum level of service however we always aim to exceed this and take great pride in our work. We aim to continuously improve our standards of service by listening to our Customers.
Multi Level Check Points
- We operate a client-operative Communication book which aids communication between the client and the cleaning operative on a daily basis.
- Regular quality audit and a customer satisfaction sheet allow the client to regularly rate performance.
- Constant supervisory checks on the performance of our staff.
- Detailed Cleaning Service Schedule is made available to all the staff assigned to your contract.